Having recently published a book, Culture Built My Brand, Mark and I spoke all about the driving force behind the book and how it helped define the success story of an agency previously in trouble. We spoke about how he and his agency took action to create intentional culture, drive out the negativity from the team, and build processes to deliver work for clients that were previously unheard of. Mark shares his and his team's bravery in how they faced tough times and as a result of an actual culture, are stronger than ever.

In this episode, Jenny and I talk about how an agency owner can benefit from being a digital nomad and what that means for their perspective on business and life. Jenny joined me from Argentina and talked about how her agency is going through a metamorphosis from focusing on web 2.0 technology and marketing and moving into web 3 solutions for their clients and how you can bring web 3 solutions to your clients.

In this episode, I chat with Mike about the evolution his agency, Second Melody, has taken in the 17 years it’s existed. We cover things like when to let an employee go, fighting the niche, saying no to clients, elevating employees as a leader, and the competitive nature of an agency owner.